职位描述: CustomerQualityEngineer（CQE/客户质量工程师）(JobCode:******-01)  WorkingLocation工作地点:DongguanCity,GuangdongProvince  SummaryofClient客户简介:OurclientisoneofsubsidiariesofaveryfamousUSgroupwhoisaleadingmanufacturerandinnovatorofcomponentsformajorappliancesandprovidesalargevarietyofcomponentsforcustomers.Theirmainproductsaredoorlock,lidlock,pressureswitch,pressuresensor,automatictemperaturecontrollerforwashingmachine,ignitorsforcooktop,temperaturecontrolforoven,andcomponentsforrefrigerator.ThegroupgloballyservesthebigappliancecompaniessuchasWhirlpool,Electrolux,BSH,GE,Indesit,Samsung,LG,etc.  JobSummary职位概述:CustomerQualityEngineerisresponsibleforcustomercommunication(IncludingtheinternetorAPPsystem),handlethecustomercomplaintsandcoordinatetheresponse/actionsforanycustomerissuesonline,warehouseorfieldreturn.  ReportingLines汇报关系:Reportto:QualityManager  KeyResponsibilities主要职责:1.Implementcompany’s8-Dandmaintaincustomercommunicationsystem.2.Effectivelymaintaincustomerfeedbacksystemtocontinuouslyimprovequality.3.Visit&communicatewithcustomerforqualitysupportandcustomerservice.4.FacilitatetheQE/MEteamtoimproveproductsquality.5.Identifypotentialcustomerrequirementsandqualityproblemstopreventcomplaints.6.FinishtaskfromtheQAmanagers.  JobRequirements职位要求:1.Bachelor'sdegreeoraboveinEngineering,automationorElectronics.2.Minimum3yearsqualityexperienceonthepositionofCQE/QE.3.CQEexperienceforhomeapplianceispreferred.4.Deepunderstandingofthe8-Dsystem,PokaYoke,APQP,projectmanagement.5.Strongproblemownershipandteamskills.6.Strongwritten(Reporting)/verbalcommunicationskills,goodlisteningskills,teamplayerwhodemonstratestheabilitytorelatetoalllevelsoftheorganization,customers.7.Independentandorganizedworkstyle;effectivelymanagetimeandprioritizeworkload,assumeandmanagemultipletaskswithoutclosesupervision,adapttochange,andconsistentlymeetdeadlines.8.Proficientcomputerskills:Microsoftoffice(PowerPoint,Excel,Word,Outlook,etc.)9.GoodreadingandwritingEnglish.  Ourclientoffersverycompetitivesalaryandfringebenefitstothesuccessfulcandidate. ******. Allinformationcollectedshallbekeptinthestrictestconfidenceandsolelyforrecruitmentpurposes.
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