职位描述: ESSENTIALDUTIES–MAJORRESPONSIBILITIES 1.Maintainandsupportsystem/networkinfrastructure2.Performsystemsupport,configuration,patchinstallationandupgradesonITplatforms3.Performproductionincidenttroubleshootinganddiagnosingleadingtoappropriateresolutionsorescalations4.HandleandfulfillassignedServiceRequests5.Responsetoalertsandsystemevents6.Performpre-definedoperationalactivities7.Additionaldutiesasassigned  REQUIREDKNOWLEDGEANDSKILLS 1.Willingnesstoworkovernightandweekends能接受通宵班、周末班；2.Demonstratedsuccessatmulti-tasking能同时处理不同任务；3.Demonstratedexcellenceincommunication良好的沟通技巧；4.TechnicalexperiencewithWindowsserverandtroubleshootingexperience具备windows服务器和IT维护经验5.KnowledgeonIncidentManagement,EventManagementandServiceRequestfulfillment具备事故管理、事件管理、完成服务请求的知识
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