职位描述: Assistuserswithproblemresolution. Escalateanyunsolvedissuestomanagementinatimelymanner. Performtasksatthedirectionofsupervisor. PerformalldutiesinamannerthatcomplianttothestandardoperatingprocedureandensurestheTechServicesTeamwillmeetorexceedthemeasurableobjectivesforserviceleveltousersandsystemavailability. PerformregularIToperationactivities. Additionaldutiesasassigned.
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